Outage in Batch
Email campaign & recurring automations delivery delay
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The root cause has been identified: a huge number of Email campaigns has been created at once, creating a spike that overloaded the systems.
As opposed to what was initially reported, Email campaigns & recurring automations were not stuck but slowly sending.
The system is catching up and is progressively sending the emails that should have been sent since the beginning of this incident.
We are monitoring the situation.
Email campaigns & Recurring Automations have not been sent since 11:10 AM UTC
We are currently investigating this issue.
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