Outage in CaptivateIQ

Some records not showing up in worksheets

Resolved Major
March 11, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're experiencing an issue with some records not appearing worksheets. We're actively working to identify a fix.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2024 01:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2024 11:56AM

A fix has been implemented and we are monitoring the results. Application is back online.

IDENTIFIED about 2 months ago - at 03/11/2024 11:28AM

We've identified a fix that requires the application to be in maintenance mode for 30 minutes. CaptivateIQ will be unavailable during that time.

IDENTIFIED about 2 months ago - at 03/11/2024 10:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/11/2024 10:26AM

We're experiencing an issue with some records not appearing worksheets. We're actively working to identify a fix.

Latest CaptivateIQ outages

Email sending delay - about 2 months ago

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