Outage in Central 1

INC179788 – Settlement and Reporting of Some CRA Payments from May 5

Resolved Minor
May 06, 2024 - Started 13 days ago - Lasted about 21 hours
Official incident page

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Outage Details

CRA transactions remitted on Sunday, May 5, between midnight and 10:30 am PT (3 am and 1:30 pm ET) were not included in your Bill Payment settlement reports/files delivered this morning or settled to your Central 1 accounts. The transactions were sent to the CRA successfully. These CRA transactions will be settled to your account tomorrow and included in tomorrow’s bill payment settlement reports/files. We apologize for any inconvenience caused by this incident. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/07/2024 04:08PM

These items have been settled to your Central 1 account and items were reported in the files/reports delivered this morning.

MONITORING 13 days ago - at 05/06/2024 07:15PM

CRA transactions remitted on Sunday, May 5, between midnight and 10:30 am PT (3 am and 1:30 pm ET) were not included in your Bill Payment settlement reports/files delivered this morning or settled to your Central 1 accounts. The transactions were sent to the CRA successfully.

These CRA transactions will be settled to your account tomorrow and included in tomorrow’s bill payment settlement reports/files.

We apologize for any inconvenience caused by this incident.


Central 1 - Support@central1.com - 1.888.889.7878, press 1

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