Outage in ClickSend

Email to SMS/Voice/Fax unavailable

Resolved Major
April 06, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting our email to sms, email to voice and email to fax products.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/07/2023 02:34AM

This issue has now been resolved. Any email to sms/voice/fax that was sent to us during this period would have bounced and will need to be resent. All inbound sms email notifications were queued and will be sent out shortly.

IDENTIFIED about 1 year ago - at 04/06/2023 08:47PM

The issue has been identified and we are working on resolving as soon as possible.

Please note, this issue is also affecting inbound SMS email notifications.

INVESTIGATING about 1 year ago - at 04/06/2023 06:53PM

We are currently investigating an issue affecting our email to sms, email to voice and email to fax products.

Latest ClickSend outages

Messenger sync issues - 14 days ago
Issue with MMS sending - about 2 months ago
SMS and MMS Delays - 2 months ago
MMS Degradation - 3 months ago

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