Outage in Cloudinary

PDF Conversion interruption

Resolved Minor
May 05, 2024 - Started 13 days ago - Lasted 44 minutes
Official incident page

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Outage Details

We are currently investigating an issue with our third-party add-on service (Aspose) that handles our PDF conversion service. The requests for conversion are returning HTTP response of 502. Our team of engineers have identified this issue to have started at around May 5th, 5:00 a.m. UTC.
Components affected
Cloudinary Third-Party - Add-ons
Latest Updates ( sorted recent to last )
INVESTIGATING 13 days ago - at 05/05/2024 03:18PM

We are currently investigating an issue with our third-party add-on service (Aspose) that handles our PDF conversion service. The requests for conversion are returning HTTP response of 502. Our team of engineers have identified this issue to have started at around May 5th, 5:00 a.m. UTC.

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