Outage in Cloudinary

Customers with PAYG accounts and feature plan for "multiple sub accounts" can't access the console

Resolved Minor
April 08, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We want to inform you that starting 13:30 UTC, customers with PAYG accounts can't access the console (Assets and PM). Our team is actively investigating the issue to implement a resolution.
Components affected
Cloudinary Digital Asset Management (DAM)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/08/2024 09:38PM

The recent issue impacting PAYG accounts has been successfully resolved. We can confirm that all services are now back to normal operation.

INVESTIGATING 11 months ago - at 04/08/2024 08:10PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 04/08/2024 07:20PM

We want to inform you that starting 13:30 UTC, customers with PAYG accounts can't access the console (Assets and PM). Our team is actively investigating the issue to implement a resolution.

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