Outage in Coveo Cloud V2

[All Regions] Increased latency when loading public UI assets

Resolved Minor

April 12, 2022 - Started about 2 years ago - Lasted less than a minute
Official incident page

Need to monitor Coveo Cloud V2 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Coveo Cloud V2, and never miss an outage again.
Start Free Trial

Outage Details

We detected an issue causing an increased number of cache misses, thus leading to higher latency, on our Content Delivery Network for static.cloud.coveo.com. Customers will experience increased latency when accessing various Coveo web content. The actual queries aren't impacted, however. We are in communication with our Cloud Infrastructure Provider to mitigate or resolve the issue.

Components affected

Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Platform - Administration Console

Latest Updates ( sorted recent to last )

IDENTIFIED about 2 years ago - at 04/12/2022 03:40PM

We detected an issue causing an increased number of cache misses, thus leading to higher latency, on our Content Delivery Network for static.cloud.coveo.com.

Customers will experience increased latency when accessing various Coveo web content. The actual queries aren't impacted, however.

We are in communication with our Cloud Infrastructure Provider to mitigate or resolve the issue.

Latest Coveo Cloud V2 outages

[EU] ML Query Issues - about 2 months ago

[US] Catalog Source Refresh Delays - 2 months ago

[All Regions] Content Browser Issues - 3 months ago

[EU] Coveo ML - Models Generator Issues - 6 months ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE