Outage in CxEngage
Errors Reported in East Region
Resolved Minor
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Outage Details
Components affected
CxEngage Messaging ServicesLatest Updates ( sorted recent to last )
Issue resolved. Email and chat is back to working status.
Errors are clearing and we continue to monitor.
We are continuing to actively work towards resolution of this issue.
Root cause identified and we are actively working to resolve this issue.
Reported increased error rates and latencies in the US-EAST-1 Region for some email and chat customers.
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