Outage in CxEngage
Calls Dropped or Dead Air
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
CxEngage Voice Services CxEngage Voice ServicesLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/22/2024 08:17PM
This incident has been resolved.
MONITORING
about 2 years ago - at 04/22/2024 04:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 years ago - at 04/22/2024 04:08PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 04/22/2024 04:05PM
Our engineering team is actively working on identifying and resolving the cause. We aim to provide another update within 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 years ago - at 04/22/2024 03:14PM
We have confirmed a carrier related issue for inbound and outbound calls. We are working with the vendor at the moment.
INVESTIGATING
about 2 years ago - at 04/22/2024 03:13PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 04/22/2024 03:12PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 04/22/2024 03:09PM
We are currently investigating this issue.
Latest CxEngage outages
CxEngage Platform – Service Interruption - 7 months ago
CxEngage Voice Service - Intermittent Failures - about 1 year ago
CxEngage Planned Maintenance - about 1 year ago
CxEngage Skylight Degradation - almost 2 years ago
CxEngage Skylight Degradation - almost 2 years ago
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