Outage in CxEngage
CxEngage Skylight Degradation
Resolved MinorIncident Report
Some customers may be experiencing issues with CxEngage Skylight. We are investigating and will post more information as it become available.
Components affected
CxEngage Voice Services CxEngage ToolbarLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/11/2024 11:42AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 07/11/2024 10:51AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 07/11/2024 10:43AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 07/11/2024 09:00AM
Some customers may be experiencing issues with CxEngage Skylight. We are investigating and will post more information as it become available.
Latest CxEngage outages
CxEngage Platform – Service Interruption - 6 months ago
CxEngage Voice Service - Intermittent Failures - about 1 year ago
CxEngage Planned Maintenance - about 1 year ago
CxEngage Skylight Degradation - almost 2 years ago
CxEngage Login Issues in EU - almost 2 years ago
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