CxEngage Voice Service - Intermittent Failures

We are pleased to inform you that the intermittent voice service issues have been fully resolved. After a period of monitoring, we have confirmed that the service is stable and operating as expected.

Thank you for your patience and understanding throughout this incident. If you have any further questions or experience any issues, please don’t hesitate to reach out to our support team.

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

Sign Up for Status Page Updates:
http://status.cxengage.com


US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

The voice service has been fully restored by our provider and it is now fully operational. Our team is closely monitoring the system to ensure continued stability.

We appreciate your patience and apologize for any inconvenience this may have caused. If you experience any further issues, please reach out to our support team.

Thank you for your understanding.

We are currently experiencing intermittent failures with one of our vendors hosting our voice service. Our engineers are actively investigating the issue and working with our vendor to restore full functionality as quickly as possible.

We understand the importance of reliable service and apologize for any inconvenience this may cause. We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.