Outage in Cybersource

Alternative Payments Service Disruption

Resolved Minor
February 05, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Cybersource was alerted of an issue affecting Mollie Payment Services and it is now mitigated. We are monitoring closely to ensure the issue is resolved. Merchants sending requests for Mollie would have seen an error with the transaction. Impact: The issue has been mitigated and customers are now able to use Mollie services as normal. Reported Start Time: 16:21 GMT on 5 February 2024 Reported End Time: 16:58 GMT on 5 February 2024 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC17659497
Components affected
Cybersource Alternative Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2024 12:41AM

The issue affecting affecting Mollie Payment Services has now been fully resolved.

Reported Start Time: 16:21 GMT on 5 February 2024
Reported End Time: 16:58 GMT on 5 February 2024

Impact: Customers are now able to use Mollie services as normal.

Next Update: No further updates, issue resolved.

Incident #: INC17659497

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center

MONITORING 3 months ago - at 02/05/2024 06:53PM

Cybersource was alerted of an issue affecting Mollie Payment Services and it is now mitigated. We are monitoring closely to ensure the issue is resolved. Merchants sending requests for Mollie would have seen an error with the transaction.

Impact: The issue has been mitigated and customers are now able to use Mollie services as normal.

Reported Start Time: 16:21 GMT on 5 February 2024
Reported End Time: 16:58 GMT on 5 February 2024

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC17659497

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