Outage in dbt Cloud

Email notifications for job runs not being received

Resolved Major
October 20, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We've identified a number of job run email notifications not being received and are actively investigating the root cause. If you're experiencing this, please contact Customer Support.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/20/2023 07:53PM

This issue has been resolved, and all affected systems are now functioning normally.

Please contact Support via chat, or email support@getdbt.com if you continue to experience notification delivery issues.

MONITORING almost 2 years ago - at 10/20/2023 05:49PM

A fix has been implemented. We're monitoring this closely to ensure that email notifications are being delivered as expected.

IDENTIFIED almost 2 years ago - at 10/20/2023 05:48PM

We isolated the code change causing the issue and have reverted it so operations return to normal.

IDENTIFIED almost 2 years ago - at 10/20/2023 03:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 10/20/2023 02:40PM

We've identified a number of job run email notifications not being received and are actively investigating the root cause. If you're experiencing this, please contact Customer Support.

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