Outage in Deputy

U.S. Trial accounts unable to convert to paid plan

Resolved Major
May 05, 2023 - Started 12 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating a current issue regarding trial accounts in the U.S. being unable to convert to a paid plan
Components affected
Deputy Billing Services
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/06/2023 01:49AM

We have resolved the issue impacting trial accounts in the U.S.

IDENTIFIED 12 months ago - at 05/05/2023 10:14PM

We have investigated the cause of an issue impacting trial accounts in the U.S. converting to a paid plan and are working on a fix.

INVESTIGATING 12 months ago - at 05/05/2023 09:58PM

We are investigating a current issue regarding trial accounts in the U.S. being unable to convert to a paid plan

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