AWS status

Resolved Increased Authentication Error Rates

5:58 PM PDT We are investigating authentication errors on AD Connector directories that have MFA authentication enabled in the AP-SOUTHEAST-2 Region. Other AWS services, including Workspaces and Client VPN, are also affected by this event if they are configured to use AD Connector directories with MFA authentication enabled. 7:04 PM PDT We have identified the root cause of the authentication errors on AD Connector directories that have MFA authentication enabled in the AP-SOUTHEAST-2 Region. We are currently working on a fix to mitigate the issue. Other AWS services, including Workspaces, Client VPN and SSO, are also affected by this event if they are configured to use AD Connector directories with MFA authentication enabled. 7:22 PM PDT We have identified the root cause of the authentication errors on AD Connector Directories that have MFA authentication enabled in the AP-SOUTHEAST-2 Region. Our mitigation efforts are working as expected and customers should see resolution over the next 3 hours. We are currently working on steps to speed this up and will update resolution timings as we progress. Other AWS services, including Workspaces, Client VPN and SSO, are also affected by this event if they are configured to use AD Connector Directories with MFA authentication enabled. 8:17 PM PDT Our actions to expedite recovery have been successful and we now expect the fix to be completely deployed within the hour. 9:19 PM PDT Between 1:00 PM and 9:15 PM PDT we experienced authentication errors on AD Connector directories that have MFA authentication enabled in the AP-SOUTHEAST-2 Region. Other AWS services, including Workspaces, Client VPN and SSO were also affected by this event if they were configured to use AD Connector directories with MFA authentication enabled. The issue has been resolved and the service is operating normally.

Resolved Elevated Error Rates for AWS Management Console

8:30 AM PDT We are investigating increased error rates and latencies for the AWS Management Console. 8:38 AM PDT We can confirm increased error rates and latencies for the AWS Management Console. 8:47 AM PDT Between 8:10 AM and 8:39 AM PDT we experienced increased error rates and latency for the AWS Management Console. The issue has been resolved and the console is operating normally. This issue did not affect any AWS service APIs, they were operating correctly during this time.

Resolved Increased API Error Rates

1:09 PM PDT PDT 시간으로 12:24 PM과 12:34 PM 사이에, AP-NORTHEAST-2 리전에서 API 에러율 증가가 발생했습니다. 이 이슈는 해결되었고 서비스는 현재 정상 동작 중입니다. 이슈가 영향을 미치는 중에는 API 실패가 발생했을 수 있고, 고객들이 API 호출들을 재시도 할 것을 권고합니다. 고객들이 서비스의 가용성을 복구하기 위한 추가적인 조치를 취할 필요는 없습니다. 이 기간 동안 다른 AWS 서비스들에서도 API 실패가 발생할 수 있었습니다. 만일 궁금한 점이나 서비스와 관련된 운영상의 이슈를 겪으신다면, AWS Support Center를 통해 AWS 기술지원팀에 문의해주십시오. https://console.aws.amazon.com/support | Between 12:24 PM and 12:34 PM PDT we experienced increased API error rates in the AP-NORTHEAST-2 Region. The issue has been resolved and the service is operating normally. During the period of impact, API's may have failed and we recommend that customers retry these API calls. Customers do not need to take additional measures to restore the availability of this service. Additional AWS services may have seen API failures during this period. If you have any questions or are experiencing any operational issues with any of our services, please contact the AWS Support department via the AWS Support Center at https://console.aws.amazon.com/support .