Is AWS Support Center Down? AWS Support Center Status & Outages
AWS status updated
What is AWS Support Center status right now?
AWS Support Center is working normally
IsDown last checked AWS Support Center status on at . We've received 0 user reports in the past 24 hours.
Monitoring since May 2020
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5 incidents caught
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5,228 components tracked in real-time
AWS Support Center service health over the last 24 hours
This chart shows the number of user-reported issues for AWS Support Center service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report AWS Support Center is down. The map shows recent AWS Support Center outages from around the world.
AWS Support Center Outage Map
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Recent AWS Support Center outages detected by IsDown
Full incident reports for recent AWS Support Center outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...
|
Oct 20, 2025 at 09:31 AM UTC
|
about 13 hours |
|
We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...
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Oct 20, 2025 at 07:11 AM UTC
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about 16 hours |
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We are investigating issues when attempting to connect with AWS Support agents via the Chat featu...
|
Sep 10, 2024 at 07:50 PM UTC
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about 1 hour |
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We are investigating increased error rates and latencies in the US-EAST-1 Region.
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Jun 13, 2023 at 07:08 PM UTC
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about 4 hours |
|
9:01 AM PST We are investigating increased error rates for the Support Center console and S...
|
Dec 07, 2021 at 05:05 PM UTC
|
4 months |
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AWS Support Center Components Status
Check if any AWS Support Center component is down. View the current status of 1 services and regions.
| Component | Status |
|---|---|
| AWS Support Center (US-West) | OK |
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Frequently Asked Questions
Is AWS Support Center down today?
AWS Support Center is down. You can check AWS Support Center status and incident details on the top of the page. IsDown continuously monitors AWS Support Center official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current AWS Support Center status?
AWS Support Center seems to be having problems. You can check AWS Support Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a AWS Support Center outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is AWS Support Center down today or just slow?
Currently there's no report of AWS Support Center being slow. Check on the top of the page if there are any reported problems by other users.
How are AWS Support Center outages detected?
IsDown monitors the AWS Support Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is AWS Support Center having an outage right now?
AWS Support Center last outage was on October 20, 2025 with the title "Increased Error Rates and Latencies - N. Virginia"
How often does AWS Support Center go down?
IsDown has tracked 5 AWS Support Center incidents since May 2020.
Is AWS Support Center down for everyone or just me?
Check the AWS Support Center status at the top of this page. IsDown combines official status page data with user reports to show whether AWS Support Center is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring AWS?
IsDown and DownDetector help users determine if AWS is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about AWS's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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