Sherweb Status - Is Sherweb Down?

Sherweb is having a minor outage

Updated a few minutes ago

Sherweb not working for you?
Active incident

Potential issue detected on our services

started 19 days ago

The Azure usage details tab is currently unavailable for some customer in the invoice section. Our team is working on a fix. You can still access a full breakdown directly in the Azure Portal (http...

Sherweb issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Sherweb problems

  • D

    Dawn

    Emails still not come in from the other day

  • T

    Tim

    Outlook will not connect to the exchange

  • P

    Pragati

    Can't access outlook or emails or cumulus website

  • D

    David

    outlook sherweb server not responding

  • T

    Trevor

    unable to log into Sherweb Cumulus. Server timeout issues

  • M

    M

    Sherweb Hosted Services

    Cant reach https://cumulus.sherweb.com/.

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Sherweb outage history

IsDown has tracked 172 incidents since started monitoring Sherweb status in September 2023.

  • Apr 11 2025

    16 days ago · lasted 10 days

    A possible issue affecting Exchange services has been detected. Symptoms include: Email delays. Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regar... More details

  • Apr 07 2025

    20 days ago · lasted 14 days

    A possible issue is affecting our SMS Multi-Factor Authentication (MFA) system.Our system administrators are investigating to determine the cause.If you have chosen SMS as a MFA method and need to login to the Cumulus platform, either use your rec... More details

  • Sep 2023 ...
    IsDown started monitoring Sherweb status

    We've tracked and collected 172 incidents since started monitoring Sherweb status

Sign up and check all outage history

Having problems with Sherweb? What can you do?

  1. First, stay calm.

    • We know it's stressful when Sherweb is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Sherweb already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Sherweb status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Sherweb is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 113 Sherweb services and regions

30 incidents in 2025

Sherweb outages in the last 30 days

Number of Incidents

4 issues

Last incident

16 days ago

Companies that monitor Sherweb also follow the status of these services

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Frequently Asked Questions

Is Sherweb down today?

Sherweb is down. You can check Sherweb status and incident details on the top of the page. IsDown continuously monitors Sherweb official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sherweb status?

Sherweb seems to be having problems. You can check Sherweb status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sherweb outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Sherweb slow today?

Yes, Sherweb might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Sherweb outages detected?

IsDown monitors the Sherweb official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sherweb outage?

Sherweb last outage was on April 07, 2025 with the title "Potential issue detected on our services"

Sherweb not working for you? How do I know if Sherweb is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Sherweb status and outages?

Why use IsDown to monitor Sherweb instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sherweb and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Sherweb status changes?

IsDown offers an easy way to monitor Sherweb with maximum flexibility

Major Outages Notifications

IsDown monitors Sherweb for major outages. A major outage is when Sherweb experiences a critical issue that severely affects one or more services/regions. When Sherweb marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sherweb status page for minor outages. A minor outage is when Sherweb experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sherweb status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Sherweb and all their 113 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sherweb and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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