Check if Sherweb is down, official outages, user-reported issues, and outages map.
Sherweb is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 194 incidents since started monitoring Sherweb status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Sherweb outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 23, 2025 09:08 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing an issue where invoices for North America were not generated this m...
                                             | about 2 hours | 
| Oct 22, 2025 03:58 PM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue causing intermittent availability across Cumulus services...
                                             | about 3 hours | 
| Oct 21, 2025 10:24 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue affecting Microsoft 365 (M365) provisioning transactions ...
                                             | 30 minutes | 
| Oct 20, 2025 02:22 PM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing intermittent issues with Multi-Factor Authentication (MFA) SMS deli...
                                             | about 20 hours | 
| Oct 15, 2025 09:21 AM EDT | 
                                              
                                                Minor
                                              
                                             Our engineers have identified the issue and are now actively working towards a resolution. We wil...
                                             | 39 minutes | 
| Oct 09, 2025 03:15 PM EDT | 
                                              
                                                Minor
                                              
                                             A possible issue affecting some services has been detected. Symptoms include: Unable to reach int...
                                             | about 17 hours | 
| Oct 08, 2025 01:35 PM EDT | 
                                              
                                                Minor
                                              
                                             
                                              Users may be unable to access the admin center or leverage Microsoft Entra to access other Micros...
                                             Microsoft reported an incident affecting their services visible on the Microsoft Status page. We ...
                                             | about 2 hours | 
| Sep 16, 2025 12:28 PM EDT | 
                                              
                                                Minor
                                              
                                             A possible issue affecting General services has been detected. Symptoms include: Transactions not...
                                             | about 1 hour | 
| Sep 12, 2025 01:42 PM EDT | 
                                              
                                                Minor
                                              
                                             A possible issue affecting Microsoft, General services has been detected. Symptoms include:  asyn...
                                             | about 7 hours | 
 
    See what users are saying about Sherweb issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jason - Web portal access 403 error.
Seems the app loads to a spinning wheel, no ability to select a server or login etc.
Dawn - Emails still not come in from the other day.
Tim - Outlook will not connect to the exchange .
Pragati - Can't access outlook or emails or cumulus website.
David - outlook sherweb server not responding.
Trevor - unable to log into Sherweb Cumulus. Server timeout issues.
M - Cant reach https://cumulus.sherweb.com/..
| Component | Status | Details | 
|---|---|---|
| Sherweb Hosted Services status | MINOR | View details | 
| Billing Integrations status | OK | View details | 
| External Marketplace Services status | OK | View details | 
| Technical Support status | OK | View details | 
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Sherweb. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Sherweb offers cloud solutions including hosted services, data management, and IT support tools, featuring products like Office Protect, Cloud PBX, and Microsoft Exchange.
Monitoring Sherweb since September 2023
Tracking 113 Sherweb services and regions
52 incidents in 2025
IsDown is a status page aggregator that monitors if Sherweb and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Sherweb, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Sherweb (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Sherweb's 113 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Sherweb and other services.
 
            IsDown checks Sherweb official status page for major/minor outages or downtimes. A major outage is when Sherweb experiences a critical issue that severely affects one or more services/regions. A minor incident is when Sherweb experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Sherweb outage, we send you an alert and update your dashboard and status page.
Sherweb and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Sherweb status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Sherweb and all their 113 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Sherweb but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Sherweb and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Sherweb and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Sherweb down?'
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                        While Downdetector relies on user-submitted reports to detect Sherweb outages, IsDown monitors Sherweb's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Sherweb status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Sherweb in a single dashboard. | ||
| Instant Sherweb outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Sherweb official status and user-reported issues. | ||
| Maintenance feed for Sherweb | ||
| Granular alerts filtering by Sherweb components and regions. | 
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Sherweb is down. You can check Sherweb status and incident details on the top of the page. IsDown continuously monitors Sherweb official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sherweb seems to be having problems. You can check Sherweb status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Sherweb might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Sherweb official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sherweb last outage was on October 23, 2025 with the title "Potential issue detected on our services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sherweb and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sherweb is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sherweb's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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