Check if Sherweb is down, recent outages, user-reported issues, and outages map.
Sherweb is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Sherweb status data.
IsDown has tracked 188 incidents since started monitoring Sherweb status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 09, 2025
03:15 PM EDT
|
Minor | Potential issue detected on our services | about 17 hours |
|
Oct 08, 2025
01:35 PM EDT
|
Minor | Users may be unable to access the admin center or leverage Microsoft Entra to access other Micros... | about 2 hours |
|
Sep 16, 2025
12:28 PM EDT
|
Minor | Potential issue detected on our services | about 1 hour |
|
Sep 12, 2025
01:42 PM EDT
|
Minor | M365 – Unable to Upgrade Subscription | about 7 hours |
|
Sep 10, 2025
04:09 PM EDT
|
Minor | Performance Cloud VMWare - Potential Issue detected on our services | 1 day |
|
Sep 01, 2025
05:25 PM EDT
|
Minor | Potential issue detected on our services | about 20 hours |
|
Sep 01, 2025
12:04 PM EDT
|
Minor | Potential issue detected on our services | about 21 hours |
|
Aug 28, 2025
02:12 PM EDT
|
Minor | Potential issue detected on our services | 31 minutes |
|
Aug 22, 2025
10:30 AM EDT
|
Minor | Potential issue detected on our services | about 1 hour |
|
Aug 16, 2025
02:15 PM EDT
|
Minor | Potential issue detected on our services [Exchange 2019 - Canada] | about 4 hours |
Web portal access 403 error
Seems the app loads to a spinning wheel, no ability to select a server or login etc
Emails still not come in from the other day
Outlook will not connect to the exchange
Can't access outlook or emails or cumulus website
outlook sherweb server not responding
unable to log into Sherweb Cumulus. Server timeout issues
Cant reach https://cumulus.sherweb.com/.
| Component | Status |
|---|---|
| Sherweb Hosted Services | OK |
| External Marketplace Services | OK |
| Billing Integrations | OK |
| Technical Support | OK |
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Sherweb offers cloud solutions including hosted services, data management, and IT support tools, featuring products like Office Protect, Cloud PBX, and Microsoft Exchange.
Monitoring Sherweb since September 2023
Tracking 113 Sherweb services and regions
46 incidents in 2025
Number of Incidents
3 issues
Last incident
4 days ago
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Sherweb isn't down. You can check Sherweb status and incident details on the top of the page. IsDown continuously monitors Sherweb official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sherweb is currently operational. You can check Sherweb status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sherweb being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sherweb official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sherweb last outage was on October 09, 2025 with the title "Potential issue detected on our services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sherweb and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sherweb is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sherweb's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Sherweb with maximum flexibility
IsDown monitors Sherweb for major outages. A major outage is when Sherweb experiences a critical issue that severely affects one or more services/regions. When Sherweb marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Sherweb status page for minor outages. A minor outage is when Sherweb experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Sherweb status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Sherweb and all their 113 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sherweb and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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