WatchGuard Status - Is WatchGuard Down?

WatchGuard is operational

Updated

WatchGuard not working for you?

Current WatchGuard official ongoing incidents

No incidents reported in WatchGuard's status page

IsDown pulls data from WatchGuard's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

WatchGuard issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about WatchGuard problems

  • E

    Emery

    It's taking forever to connect to the watch guard connection manager installer it keeps saying failed to install software say unable to connect to watchguard servers please try again later please fix this I am trying the free trial.

  • J

    Joanne

    Not connecting to phone to approve log in

  • E

    Evelyn

    I am not receiving push notifications; I can't sign into vpn.

  • C

    CK

    AuthPoint Authentication:::APAC

    User not able authenticate to authpoint

  • D

    Dave

    No push notifications, cannot connect.

  • K

    kelly

    Push notification not coming through quick enough

  • K

    kim

    Authpoint status says OK now, but i still dont get push messages. Error says: Advanced auth. using push timed out

  • D

    Debs

    I cant login to my business VPN

  • J

    Jules

    No push notifications to app

  • S

    Salim

    Authpoint push notification not send

  • P

    Preben

    Still not getting a login token

  • J

    Jemina

    Haven’t been able to log on since 8.30am gmt

  • A

    Alex

    No token is sent, it states no internet

  • H

    Helena

    VPN not working for anyone in the company , won’t connect at all

  • M

    Martin

    I am unable to connect to work, times out, does not ping my phone

  • A

    Andy

    Unable to get push notifications

  • K

    Keith

    No push notification being received from AuthPoint

  • A

    Anthony

    No authpoint mfa, no acces to cloud console

  • M

    Matteo

    2fa and WG-cloud don't work

  • I

    Iman

    Authpoint Push is not working and Watchguard Cloud is not accessible

  • D

    Dirk

    Our comnpany and our costumers are not able wo authenticate using AuthPoint (MFA) App Push.

  • J

    jake

    just won't connect at all

  • N

    Nathan

    Autpoint Push function is not working

  • J

    Jacob

    Auth point is not responding mfa

  • N

    Nick

    Cannot connect again. this happened all last week, this is ridiculous. Prime North American working hours

  • S

    Simon

    can't login to cloud portal 11:30PM AEST

  • T

    Trish

    WatchGuard is not pushing the authentication to my phone. I'm not able to get into my ERP system without this push

  • S

    Spencer

    It keeps giving me an SSL VPN authentication failed

  • S

    Steve

    It won’t even send a notification to logon

  • A

    Ashley

    Another victim of the push notifications timing out.

  • T

    Trent

    Not getting a push notification. Can’t work. Pissed.

  • V

    Vivian

    I cannot log into our network. The popup says, "Waiting for connection..." but the prompt never comes up on my phone app. I keep pressing, "Check for pending push notifications". But still won't connect.

  • D

    Dan

    Unable to connect, severely delayed token push responses.

  • A

    Ano

    Not receiving push on authy app

  • G

    Gary

    Cannot get authpoint push

  • E

    Eugene

    authpoint giving 404.016.500 error

  • C

    Charlotte

    Cannot sign on, get into the office

  • R

    Ryan

    push notifications are not working and our users cannot authenticate into our remote environments.

  • R

    Rock

    Can't get logged in, authpoint isn't working.

  • P

    Paul

    AuthPoint isn’t sending push receipts

  • A

    Andreas

    Issue with error: no internet on RDS server" and delay push notifications. Internet is fast and stable in any case

  • Z

    Zsolt

    AuthPoint Authentication:::APAC

    User cannot log on with Authpoint MFA. Authpoint cloud refusing authentication. We have this issue more clients too. (EMEA region).

  • R

    Robert

    Cannot log in to dashboard.

  • B

    Bakhit

    Can't login or authenticate with AuthPoint

  • G

    Gareth

    Push notifications not working

  • C

    Chris

    Failed to download from server. Failed to sent push notifications

  • F

    Fin

    Cant access anything in watchguard cloud

  • O

    Olly

    Once signed in, you can select a tab at the top but the page will not load, regardless which one you choose.

  • E

    Erik

    AuthPoint Authentication:::APAC

    Users are not getting the MFA request, no one.

  • C

    Cesar

    Watchguard VPN push notifications are not working

  • C

    Christian

    No push notification coming to phone

  • D

    D

    WatchGuard VPN push notifications are not working for several clients

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WatchGuard outage history

IsDown has tracked 193 incidents since started monitoring WatchGuard status in April 2023.

  • Apr 23 2025

    8 days ago · lasted about 2 hours

    We have identified and addressed issues regarding the WGC portal. We are now monitoring our systems as they return to normal operation. We will post our next update, in 60 minutes, if not sooner. More details

  • Apr 22 2025

    9 days ago · lasted about 1 hour

    We are currently experiencing issues with scheduled operations. Once we determine the impact and scale, we'll post our next update, in 60 minutes, if not sooner. More details

  • Apr 19 2025

    12 days ago · lasted about 1 hour

    We're investigating alerts on the ThreatSync+ (NDR) Ingestion service. Currently some customers in our EU WGC region may be experiencing a delay in the triggering of alerts due to this issue. We apologize for the issues and will post our next upda... More details

  • Apr 2023 ...
    IsDown started monitoring WatchGuard status

    We've tracked and collected 193 incidents since started monitoring WatchGuard status

Sign up and check all outage history

Having problems with WatchGuard? What can you do?

  1. First, stay calm.

    • We know it's stressful when WatchGuard is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did WatchGuard already acknowledge the issue? And published a status update? (You can find it in the top of the page or in WatchGuard status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If WatchGuard is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Learn more about IsDown

Monitoring 117 WatchGuard services and regions

19 incidents in 2025

WatchGuard outages in the last 30 days

Number of Incidents

11 issues

Last incident

8 days ago

Companies that monitor WatchGuard also follow the status of these services

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Frequently Asked Questions

Is WatchGuard down today?

WatchGuard isn't down. You can check WatchGuard status and incident details on the top of the page. IsDown continuously monitors WatchGuard official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current WatchGuard status?

WatchGuard is currently operational. You can check WatchGuard status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a WatchGuard outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is WatchGuard slow today?

Currently there's no report of WatchGuard being slow. Check on the top of the page if there are any reported problems by other users.

How are WatchGuard outages detected?

IsDown monitors the WatchGuard official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last WatchGuard outage?

WatchGuard last outage was on April 23, 2025 with the title "2025-04-23 - AMER - WGC Portal Issues"

WatchGuard not working for you? How do I know if WatchGuard is down?

How can I check WatchGuard status and outages?

Why use IsDown to monitor WatchGuard instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor WatchGuard and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about WatchGuard status changes?

IsDown offers an easy way to monitor WatchGuard with maximum flexibility

Major Outages Notifications

IsDown monitors WatchGuard for major outages. A major outage is when WatchGuard experiences a critical issue that severely affects one or more services/regions. When WatchGuard marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors WatchGuard status page for minor outages. A minor outage is when WatchGuard experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in WatchGuard status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

WatchGuard publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors WatchGuard and all their 117 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

WatchGuard and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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