Outage in AWS
Increased Error Rates
Resolved Minor
December 07, 2021 - Started almost 4 years ago
- Lasted 4 months
Incident Report
9:01 AM PST We are investigating increased error rates for the Support Center console and Support API in the US-EAST-1 Region.
1:55 PM PST We continue to see increased error rates for the Support Center console and Support API in the US-EAST-1 Region. Support Cases successfully created via the console or the API may not be successfully routed to Support Engineers. We continue to work toward full resolution.
3:13 PM PST Between 7:33 AM and 2:25 PM PST, we experienced increased error rates for the Support Center console and Support API in the US-EAST-1 Region. This resulted in errors in creating support cases and delays in routing cases to Support Engineers. The issue has been resolved and our Support Engineering team is responding to cases. The service is operating normally.
1:55 PM PST We continue to see increased error rates for the Support Center console and Support API in the US-EAST-1 Region. Support Cases successfully created via the console or the API may not be successfully routed to Support Engineers. We continue to work toward full resolution.
3:13 PM PST Between 7:33 AM and 2:25 PM PST, we experienced increased error rates for the Support Center console and Support API in the US-EAST-1 Region. This resulted in errors in creating support cases and delays in routing cases to Support Engineers. The issue has been resolved and our Support Engineering team is responding to cases. The service is operating normally.
Components affected
AWS Support CenterNeed to monitor AWS outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest AWS outages
Increased Error Rates and Latencies - N. Virginia - 8 days ago
Increased Error Rates and Latencies - about 1 month ago
SQS Increased API Error Rates - Stockholm - about 1 month ago
Increased error rates - N. Virginia - about 1 month ago
Increased API Error Rates - N. Virginia - about 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
