Incident Report
We are investigating elevated packet loss in the EU-SOUTH-2 Region.
Components affected
Amazon DynamoDB Amazon EC2 Amazon ECS Amazon Elastic File System Amazon ELB Amazon EMR Amazon Redshift Amazon SageMaker Amazon VPC AWS Certificate Manager AWS CloudTrail AWS Direct Connect AWS Glue AWS Internet Connectivity AWS IoT Device Management AWS NAT Gateway AWS Network Firewall AWS Step Functions AWS Systems Manager AWS Transit Gateway AWS VPCE PrivateLink AWS Certificate Manager (eu-south-2) AWS Cloud WAN AWS Network Firewall (eu-south-2) AWS CloudTrail (eu-south-2) AWS Direct Connect (eu-south-2) Amazon DynamoDB (eu-south-2) Amazon EC2 (eu-south-2) Amazon Elastic File System (eu-south-2) Amazon ELB (eu-south-2) Amazon EMR (eu-south-2) Amazon ECS (eu-south-2) AWS Fargate AWS Fargate (eu-south-2) AWS Glue (eu-south-2) AWS Internet Connectivity (eu-south-2) AWS NAT Gateway (eu-south-2) Amazon Redshift (eu-south-2) AWS Systems Manager (eu-south-2) Amazon SageMaker (eu-south-2) AWS Step Functions (eu-south-2) AWS Transfer Family AWS Transfer Family (eu-south-2) AWS Transit Gateway (eu-south-2) Amazon VPC (eu-south-2) AWS VPCE PrivateLink (eu-south-2)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
39 minutes ago - at 10/04/2026 05:06PM
Our efforts to mitigate the elevated packet loss with a single Availability Zone (eus2-az1) in the EU-SOUTH-2 Region is still underway. We are seeing some signs of improvement as a result of multiple parallel efforts. We continue to work to confirm root cause and fully mitigate the issue. While we currently do not have an estimate for how long our actions will take, we will keep you informed of our progress and provide you with another update by 11:00 AM PDT or sooner as new information becomes available.
UPDATE
about 1 hour ago - at 10/04/2026 04:36PM
We are experiencing elevated packet loss with a single Availability Zone (eus2-az1) in the EU-SOUTH-2 Region. This issue is also resulting in elevated API latencies and error rates for other workflows and AWS Services. Engineers were automatically engaged and are working to identify the root cause and to mitigate the issue. We will provide you with another update by 10:15 AM PDT or sooner as new information becomes available.
UPDATE
about 2 hours ago - at 10/04/2026 04:14PM
We are investigating elevated packet loss in the EU-SOUTH-2 Region.
Latest AWS outages
Increased Error Rates - N. Virginia - 13 days ago
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Increased Error Rates - London - about 2 months ago
Increased Packet loss - Frankfurt - about 2 months ago
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