Outage in Deputy

Deputy HR access issue

Resolved Major
December 06, 2023 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of Deputy HR subscribers not being able to access Hire, Onboarding and Documents.
Components affected
Deputy - UK Deputy - USA Deputy - AU
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/06/2023 03:52AM

This incident has been resolved.

MONITORING 5 months ago - at 12/06/2023 03:18AM

A fix has been deployed. Customers who are subscribed to Deputy HR will now be able to access Hire, Onboarding and Documents once more

IDENTIFIED 5 months ago - at 12/06/2023 01:24AM

We have enabled the ability for customers to access the HR suite of products (Hire, Onboarding and Documents) whilst we release a fix.

IDENTIFIED 5 months ago - at 12/06/2023 01:09AM

We have identified the issue and are currently working on a fix.

INVESTIGATING 5 months ago - at 12/06/2023 12:58AM

We are currently investigating reports of Deputy HR subscribers not being able to access Hire, Onboarding and Documents.

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Dashboard items not loading on Me tab - 3 months ago
Multiple accounts being displayed - 3 months ago

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