Outage in Deputy

Multiple accounts being displayed

Resolved Major
February 11, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports that customer accounts are being displayed multiple times when logging in via once.deputy.com.
Components affected
Deputy Login Services

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/12/2024 05:01AM

This incident has been resolved.

MONITORING over 1 year ago - at 02/12/2024 04:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 02/12/2024 04:38AM

We are still investigating reports of customer accounts displaying multiple times. Currently, you may not be able to update settings for these accounts. The address reseller.deputy.com is currently redirecting to our status page.

INVESTIGATING over 1 year ago - at 02/12/2024 03:53AM

We are currently investigating reports that customer accounts are being displayed multiple times when logging in via once.deputy.com.

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