Outage in Device Magic

Submission Delivery Delay

Resolved Minor
March 22, 2023 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue with the 'Long Running' delivery queue. Submissions that typically take 1+ hours to process to PDF destinations are experiencing longer than normal processing times. A fix has already been put in place and these jobs will continue to process through as the system works through them. We apologize for the inconvenience and appreciate your patience!
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/22/2023 06:48PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/22/2023 01:17PM

We have identified an issue with the 'Long Running' delivery queue. Submissions that typically take 1+ hours to process to PDF destinations are experiencing longer than normal processing times.

A fix has already been put in place and these jobs will continue to process through as the system works through them.

We apologize for the inconvenience and appreciate your patience!

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