Outage in Dialpad
dialpad.com returning 429 Too Many Requests errors
Resolved Minor
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Outage Details
Components affected
Dialpad WebsiteLatest Updates ( sorted recent to last )
This incident appears to have been resolved for the majority of customers as of May 7th 2:00pm PDT (21:00 UTC).
We implemented an infrastructure modification and reversed it approximately at 2 PM PDT.All dashboards are responding as normal.Following up with google and are continuing to monitor this incident and will post an update when it has been resolved.
Monitoring (issue identified and fix implemented),Starting at 1:52 PM PST accessing
dialpad.com frequently resulted in a 429 error. The issue is understood to be with a misconfiguration in cloud routing policy and has been mitigated. Root cause investigation is ongoing.
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