Outage in Discord

Active accounts receiving mistaken notice of pending deletion

Resolved Minor
August 25, 2023 - Started about 2 years ago - Lasted about 14 hours
Official incident page

Incident Report

Some active user accounts have mistakenly received SMS or email notifications that their accounts are going to be scheduled for deletion. These accounts are NOT at risk of being deleted if they have been active within the last two years - if there is any concern, logging in to the account now is enough to mark it as active.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/26/2023 05:34AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/25/2023 05:18PM

Incorrect account deletion notices are no longer being sent to users with active accounts. If you received a notification previously and your account has been active within the last two years, your account is NOT at risk of being deleted. If there is any concern, logging in to the account now is enough to mark it as active.

INVESTIGATING about 2 years ago - at 08/25/2023 03:45PM

Some active user accounts have mistakenly received SMS or email notifications that their accounts are going to be scheduled for deletion. These accounts are NOT at risk of being deleted if they have been active within the last two years - if there is any concern, logging in to the account now is enough to mark it as active.

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