Outage in DRACOON

Partial Outage of the Login functionality

Resolved Minor
October 19, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the Login functionality. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them. A workaround to perform a correct login exists by removing the "/oauth" path from the URL and reloading the web page. As an example the login works as expected by visiting "https://dracoon.team" instead of "https://dracoon.team/oauth/login".
Components affected
DRACOON OAuth Service

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/19/2023 08:30AM

The issue with the Login functionality has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

IDENTIFIED about 2 years ago - at 10/19/2023 08:08AM

We have identified the issue with the Login functionality. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

INVESTIGATING about 2 years ago - at 10/19/2023 07:58AM

We are currently investigating an issue with the Login functionality. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

A workaround to perform a correct login exists by removing the "/oauth" path from the URL and reloading the web page. As an example the login works as expected by visiting "https://dracoon.team" instead of "https://dracoon.team/oauth/login".

INVESTIGATING about 2 years ago - at 10/19/2023 07:19AM

We are currently investigating an issue with the Login functionality. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

A workaround to perform a correct login exists by removing the "/oauth" path from the URL and reloading the web page. As an example the login works as expected by visiting "https://dracoon.team" instead of "https://dracoon.team/oauth/login".

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