Outage in Elastic Cloud

Minor delays with usage reports

Resolved Minor
December 19, 2023 - Started 5 months ago - Lasted about 11 hours
Official incident page

Need to monitor Elastic Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Elastic Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue that is causing some customers to experience minor delays to their usage reports in the user console and APIs.
Components affected
Elastic Cloud Cloud console
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/20/2023 09:42AM

There are no delays for usage reports in the user console and APIs for more than 2 hours. The service is fully operational.

MONITORING 5 months ago - at 12/20/2023 09:18AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/20/2023 01:06AM

We've deployed a fix to correct the delays. It will take some time for processing to catch up. We are monitoring closely and will provide another update when complete.

IDENTIFIED 5 months ago - at 12/19/2023 11:59PM

We have identified the cause of delays and are working on a fix. An update will be provided once deployed.

INVESTIGATING 5 months ago - at 12/19/2023 11:10PM

We are investigating an issue that is causing some customers to experience minor delays to their usage reports in the user console and APIs.

Latest Elastic Cloud outages

Duplicate deployments in admin console - 3 days ago
Duplicated Resources in Cloud UI - 3 days ago
Investigating Provisioning Of New Capacity In Azure Regions - 5 days ago
Paid accounts inaccurately marked as expired - 8 days ago
Azure Marketplace Deployment Management Issues - about 1 month ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE