Outage in Elastic Cloud

Duplicated Resources in Cloud UI

Resolved Minor
May 16, 2024 - Started 29 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our engineers are working on fixing an issue where some customers see duplicate deployments in their admin console. We can confirm at this time that deployments are not duplicated and the issue is isolated to the display of the resources in the Cloud UI. There is no impact on the billing for the duplicated projects.
Components affected
Elastic Cloud Cloud console
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 05/16/2024 01:32PM

We can confirm that the applied fixes are fully working and we are now resolving this incident.

MONITORING 28 days ago - at 05/16/2024 10:48AM

We continue monitoring the situation, but we can confirm that the fix is working as intended and we are no longer showing duplicated deployments in the cloud UI.

MONITORING 28 days ago - at 05/16/2024 07:54AM

We have implemented the required fix so that no duplicated deployments should be shown anymore in the Cloud UI. We continue monitoring the situation and will provide an update within the next hour.

IDENTIFIED 29 days ago - at 05/16/2024 07:25AM

Our engineers are working on fixing an issue where some customers see duplicate deployments in their admin console. We can confirm at this time that deployments are not duplicated and the issue is isolated to the display of the resources in the Cloud UI. There is no impact on the billing for the duplicated projects.

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