Outage in Elastic Cloud

Impact to New Capacity Provisioning

Resolved Major
September 05, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing a partial service outage with provisioning new capacity which can affect deployment creation and updates. Our team is currently working to restore the service. All Cloud Hosted users may be affected. Our next update will be in one hour.
Components affected
Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/05/2025 11:31AM

We have observed service levels have returned to their healthy and expected state.

IDENTIFIED about 1 month ago - at 09/05/2025 10:13AM

We have observed improvements to provisioning new capacity which can affect deployment creation and updates. Some customers may be experiencing a degraded impact. We have identified the cause with our upstream provider and continue to work towards a mitigation. Our next update will be in one hour.

INVESTIGATING about 1 month ago - at 09/05/2025 09:01AM

We are experiencing a partial service outage with provisioning new capacity which can affect deployment creation and updates. Our team is currently working to restore the service. All Cloud Hosted users may be affected. Our next update will be in one hour.

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