Outage in Elastic Cloud
Synthetics service may not run on schedule (us-east-4)
Resolved MajorIncident Report
Summary AI Generated
The Elastic Cloud Synthetics service in the us-east-4 region experienced a major incident where customer monitor jobs failed to run on their expected schedules. The issue affected monitoring capabilities for customers using the Synthetics service in that region for approximately 2.8 hours. The problem was identified and resolved, restoring normal scheduling functionality for all affected monitor jobs.
We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/06/2026 08:43PM
Issue has been fixed and there should be no more customer impact
IDENTIFIED
about 1 month ago - at 04/06/2026 07:16PM
We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.
INVESTIGATING
about 1 month ago - at 04/06/2026 05:58PM
We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.
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