Outage in Elastic Cloud
EIS elevated 5xx error rates for model google-gemini-embedding-001
Resolved MajorIncident Report
Summary AI Generated
Elastic Cloud experienced elevated 5xx error rates for the Google Gemini Embedding v1 model (.google-gemini-embedding-001) in their Elastic Inference Service (EIS) for 4.1 hours. The errors originated from Google's provider API, and the incident was escalated to Google for resolution. The upstream service provider issue was resolved, restoring normal access to the embedding model.
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected:
- .google-gemini-embedding-001
We're investigating and will update again in 2 hours or if there's a change in status.
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 04/20/2026 10:41AM
An incident with an upstream service provider has been resolved, and access to the model is now restored.
INVESTIGATING
1 day ago - at 04/20/2026 09:50AM
Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.
INVESTIGATING
1 day ago - at 04/20/2026 06:37AM
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected:
- .google-gemini-embedding-001
We're investigating and will update again in 2 hours or if there's a change in status.
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