Outage in Elastic Cloud
AutoOps deployments marked as Inactive in AWS us-east-1 region
Resolved MajorIncident Report
Summary AI Generated
Elastic Cloud experienced a major AutoOps outage in the AWS us-east-1 region lasting 2.9 hours, causing customer deployments to be incorrectly marked as inactive and preventing access to recent metrics. The engineering team identified the root cause, applied mitigations, and restored full AutoOps functionality. The incident was fully resolved after a monitoring period to ensure system stability.
We are currently investigating an outage of AutoOps in AWS us-east-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 03/27/2026 07:23AM
AutoOps is back to full functionality in the AWS us-east-1 region and the incident has been resolved.
MONITORING
23 days ago - at 03/27/2026 07:13AM
We have mitigated the issue, and AutoOps is back to full functionality in the AWS us-east-1 region. We will continue monitoring the signals from the region to ensure AutoOps remains fully functional, and will share another update once the issue is fully resolved.
MONITORING
23 days ago - at 03/27/2026 05:37AM
We have identified the issue and applied mitigations to bring AutoOps in the AWS us-east-1 region back to functionality. Customer deployments may still be marked as inactive, and recent metrics may still not be available. We expect AutoOps to return to full functionality within the next hour. We will provide an update when one is available or within the hour, whichever comes first.
INVESTIGATING
23 days ago - at 03/27/2026 04:33AM
We are currently investigating an outage of AutoOps in AWS us-east-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.
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