Outage in Elastic Cloud

Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints

Resolved Major

March 30, 2026 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Elastic Cloud experienced elevated 5xx error rates affecting Claude Sonnet 4.5 model inference endpoints, including chat completion and completion endpoints for both Anthropic Claude 4.5 Sonnet and GP-LLM-v2 models. The incident lasted 1.2 hours before all endpoints returned to normal operation.

We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected: - .anthropic-claude-4.5-sonnet-chat_completion - .anthropic-claude-4.5-sonnet-completion - .gp-llm-v2-chat_completion - .gp-llm-v2-completion We're investigating and will update again in 2 hours or if there's a change in status.

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 03/30/2026 07:57PM

Endpoints are operating normally

INVESTIGATING 22 days ago - at 03/30/2026 06:46PM

We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected:

- .anthropic-claude-4.5-sonnet-chat_completion
- .anthropic-claude-4.5-sonnet-completion
- .gp-llm-v2-chat_completion
- .gp-llm-v2-completion

We're investigating and will update again in 2 hours or if there's a change in status.

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