Outage in EMnify

Issues when displaying events in the portal and API

Resolved Minor
February 13, 2024 - Started 3 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Dear emnify customer, We are currently investigating issues when accessing the events via the Portal and the API. We are actively working on solving this issue and updates will follow shortly. We apologize for the inconvenience. Kind Regards, emnify Support team
Components affected
EMnify API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2024 08:20AM

Dear emnify customers,

This incident has been resolved and accessing the endpoint events via the portal and API is operational again.

In case you are still experiencing issues, please submit a request to our Customer Support team.

Kind Regards,
emnify Support Team

MONITORING 3 months ago - at 02/13/2024 02:46PM

The issue has been identified and a fix has been implemented.

We are closely monitoring the results.

We will keep you posted for further updates.

INVESTIGATING 3 months ago - at 02/13/2024 02:07PM

Dear emnify customer,

We are currently investigating issues when accessing the events via the Portal and the API.

We are actively working on solving this issue and updates will follow shortly.

We apologize for the inconvenience.

Kind Regards,
emnify Support team

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