Outage in EMnify

Creation of new devices is not possible

Resolved Minor
April 24, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigation an issue in the emnify portal, which prevents creation of new devices. The drop-down menu to select from the list of available coverage policies is not loading currently. Creating new devices directly via the API is working as expected and is not impacted.
Components affected
EMnify User Interface
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/24/2024 06:28PM

This incident has been resolved.

MONITORING 8 months ago - at 04/24/2024 03:35PM

A fix has been deployed and devices can be created again. We will keep monitoring the systems and update this announcement if necessary.

INVESTIGATING 8 months ago - at 04/24/2024 03:17PM

We are investigation an issue in the emnify portal, which prevents creation of new devices. The drop-down menu to select from the list of available coverage policies is not loading currently.
Creating new devices directly via the API is working as expected and is not impacted.

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