Outage in Famly

Issues with slow saving of data

Resolved Minor
October 04, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently having an issue making some data which is saved in famly look like it is not saved. This includes signing children in and out, which is happening, but the signing out might not show up.
Components affected
Famly App
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/04/2023 03:54PM

We have now resolved the issue, all systems are caught up and everything should be working normally again.

IDENTIFIED 7 months ago - at 10/04/2023 03:24PM

We are still working on fixing the issue, and our monitoring shows that things are improving. But it's not back to normal yet.

IDENTIFIED 7 months ago - at 10/04/2023 02:55PM

We are continuing to work on a fix for the identified problem and will report back as soon as we know more.

IDENTIFIED 7 months ago - at 10/04/2023 02:25PM

We are currently having an issue making some data which is saved in famly look like it is not saved. This includes signing children in and out, which is happening, but the signing out might not show up.

Latest Famly outages

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