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Resolved Minor Azure Cosmos DB - East US

Starting at 12:30 UTC on 04 Jan 2022, Customers using Azure Cosmos DB in East US may experience issues accessing services. New connections to databases in this subscription in this region may result in an error or timeout. Existing connections remain available to accept new requests, however if those connections are terminated then re-establishing them may fail. For those experiencing impact to other services potentially related to this Cosmos DB issue, please visit the the Service Health blade within the Azure Portal for targeted communications regarding impact specific to other services.Current Status: We have failed over multi-region accounts that had automatic failover enabled. Additionally, the multi-master accounts have also been failed over and should see recovery. We are performing two parallel mitigation work streams in attempt to recover the service:1) Cosmos DB team managed to reduce the load on our Service Fabric management application by disabling nodes that are not successfully serving requests. The nodes in disabled state were later brought back online by modifying their configuration files.2) Manually modify node configuration files to increase the timeout of the requests to our management application. This workstream shows promise and we have validated this option with an initial set of nodes. We are continuing to expand this to other impacted nodes and are half-way through the mitigation workstream. Some customers should have started seeing recovery. We hit a few roadblocks during the mitigation process which caused some unexpected delays. We are working through these issues to get to full mitigation as soon as possible. As this mitigation workstream continues, we will provide updates on the status of event changes and share any mitigation ETA as more details become available.The next update will be provided within 2 hours.

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Is Azure down?
Azure seems to be up and running. We're updating the status regularly.
I'm having issues with Azure, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Azure is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Azure has issues.
Why IsDown?
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