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Impact Statement: Starting at approximately 12:25 UTC on 08 Apr 2022, customers running services in the East US 2 region may be experiencing service management errors, delays, and/or timeouts. We are investigating an underlying issue causing GET and PUT errors impacting the Azure portal itself, as well as services including Azure Virtual Machines (VMs), Virtual Machine Scale Sets (VMSS), and additional downstream services. Customers may see errors including “The network connectivity issue encountered for Microsoft.Compute cannot fulfill the request.” Finally, for some downstream services that have auto-scale enabled, this service management issue may cause data plane impact.Current Status: The series of mitigation efforts described in earlier incident updates is still making progress in improving error rates. Internal services continue to report significant improvements in the proportion of requests that are succeeding. While mitigation is still being applied, the investigation into...
Summary of Impact: Between 09:13 and 10:22 UTC on 16 Mar 2022, a subset of end users of customers using Azure Active Directory B2C may have experienced failures and error notifications when attempting to authenticate. Retry attempts were likely to succeed during this incident. This issue is now mitigated.Preliminary Root Cause: An increased latency within underlying storage infrastructure, upon which our service depends on, led to a backlog of requests not being processed efficiently. This increased latency was due to an increased load on the North Europe datacenters. Typically, our systems scale to handle increased loads, however we exposed a bug due to which resources were not getting freed up as expected. This led to an exhaustion of processing resources in these datacenters.We detected the failures in less than 15 mins and by the 30-minute mark we had observed improvements. While we started drafting our initial communications to customers, we started observing a recovery for cus...
Starting at 12:49 EST on 1 March 2022, a subset of customers within Azure Government regions may be experiencing issues when leveraging Azure Resource Manager to perform service management operations on their resources. We are currently rolling out a hotfix, which will then be monitored to validate the mitigation. Customers who are affected by this issue can monitor their portal for updates regarding the progress of this issue.
Resolved Minor SQL Database - West Europe - Validating Mitigation
Starting as early as 07:30 UTC on 16 Feb 2022, customers using SQL Database in West Europe may experience errors when attempting to connect to databases. Logins may be successful, however connections may still result in failures. Some customers utilizing Azure App Services in West Europe may also experience issue with service management operations such as site create, delete and move their resources in this region. Autoscaling and loading site metrics may also be impacted.Current Status: As of 15:30 UTC we have observed recovery for the majority of impacted customers, and engineers are continuing to investigate to ensure that the full underlying cause is understood and has been mitigated. A further update will be provided in 60 minutes or as events warrant.
Resolved Minor SQL Database - West Europe - Continuing to Investigate
Starting as early as 08:00 UTC on 16 Feb 2022, customers using SQL Database in West Europe may experience errors when attempting to connect to databases. Logins may be successful however connections may result in failures.As a result, customers utilizing Azure App Services in West Europe may experience issues while performing service management operations such as site create, delete and move resources on App Service (Web, Mobile and API Apps) applications. Autoscaling and loading site metrics may also be impacted.Current Status: Two areas being investigated include; (i) a possible performance issue with a SQL service and (ii) a potential issue with Gateway connections. We continue to investigate mitigation options. A further update will be provided in 60 minutes or as events warrant.
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