Outage in Fivetran

Sync History Charts not correctly displaying metrics for all syncs

Resolved Minor
February 14, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Web Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/15/2024 12:30AM

This incident has been resolved.

MONITORING 3 months ago - at 02/14/2024 11:53PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/14/2024 11:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/14/2024 10:03PM

In some cases, the Sync History Charts may not display the status of all the syncs. So even though the User Facing Logs show all the correct sync events, not all of them are reflected in the chart. No syncs are actually adversely affected.

IDENTIFIED 3 months ago - at 02/14/2024 09:53PM

The issue has been identified and we are working to resolve it.

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