Temporary Service Interruption: Document Generation - Online Leasing

This incident has been resolved.

We are pleased to announce that the functionalities for generating, sending, and viewing documents within the Funnel Online Leasing product have been restored to normal operations.

Following the recent updates with Dropbox Sign, they have resolved the issues affecting document processes. You can now resume your document-related activities without any interruptions.

Our team continues to monitor the system closely to ensure everything remains stable. Should you encounter any further issues or have any questions, please don't hesitate to reach out to our support team.

Thank you for your patience and understanding during this time.

One of our partners, Dropbox Sign, is currently undergoing updates on its platform, impacting its document generation capability.

What does this mean for you? During this period, document generation and sending will be temporarily unavailable within the Funnel Online Leasing product. However, all document signing and countersigning features within Funnel Online Leasing will remain available for documents that have already been sent. Please note that this temporary halt affects all our Online Leasing Product users.

We understand that this interruption may cause inconvenience, and we sincerely apologize for any disruption to your workflow. Rest assured, our team is collaborating closely with Dropbox Sign to ensure a smooth and swift maintenance process.

We appreciate your continued patience and cooperation. Should you have any questions or concerns, please do not hesitate to reach out to our support team.