Outage in G-Core Labs

Cloud | Luxembourg-2 | Compute - Instances incident details

Resolved Major
April 12, 2024 - Started 20 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing a partial outage in management plane , which may result in partial unavailability virtual instances management for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/12/2024 05:12PM

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

MONITORING 20 days ago - at 04/12/2024 01:30PM

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

IDENTIFIED 20 days ago - at 04/12/2024 11:40AM

We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

INVESTIGATING 20 days ago - at 04/12/2024 11:28AM

We are currently experiencing a partial outage in management plane , which may result in partial unavailability virtual instances management for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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