Outage in Hearsay Systems

Users Unable To Publish Content To LinkedIn

Resolved Minor
October 26, 2023 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Hearsay is currently experiencing an issue where social media posts are unable to publish to LinkedIn successfully. This has been raised to our engineering team to determine the root cause so we can implement a resolution. Please note that all other social media platforms are working as expected. Thank you for your patience as we investigate this matter.
Components affected
Hearsay Systems Social
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/26/2023 07:28PM

Hearsay's engineers have confirmed that users should no longer experience this matter where posts are unable to publish from Hearsay to LinkedIn. We truly apologize for this disruption. Once we complete a thorough investigation, we will publish a post-mortem to this incident.

IDENTIFIED 7 months ago - at 10/26/2023 06:47PM

Hearsay’s engineers have identified the root cause due to an influx of publishing content with large video files. We are in the process of expiring related content materials that may cause further publishing delays in Hearsay. Please note that all other social media platforms are working as expected. Thank you for your patience as we continue to work on this matter.

INVESTIGATING 7 months ago - at 10/26/2023 05:42PM

Hearsay's engineers are still investigating this incident where users are unable to publish content to LinkedIn. All other social media networks are fully operational. We will provide another update shortly and hope to resolve this as soon as possible.

INVESTIGATING 7 months ago - at 10/26/2023 05:06PM

Hearsay is currently experiencing an issue where social media posts are unable to publish to LinkedIn successfully. This has been raised to our engineering team to determine the root cause so we can implement a resolution. Please note that all other social media platforms are working as expected. Thank you for your patience as we investigate this matter.

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