Intermittent Error for Relate

Hearsay's engineers were able to successfully revert to a previous version and this intermittent issue has been resolved. Please know that there was no data loss during this incident. Once a thorough investigation is completed, we will provide a root cause analysis explaining this matter in more detail. Again, we apologize for any disruption to your day.

Hearsay is currently experiencing an intermittent incident where a front-end error message appears stating, "Phone number or contact information shouldn't be provided for an existing conversation." This has also led to a temporary matter where previous conversations aren't appearing. Our engineers are treating this as a top priority and we are working hard to resolve this matter quickly. We genuinely apologize for this disruption, and thank you for your patience.