Outage in Hearsay Systems
Meta API issues
Resolved MajorIncident Report
Hearsay is currently experiencing a disruption with the Meta API. As a result, Facebook profiles enter an 'Action Required' state when the location field is enabled.
We are investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/18/2025 04:05PM
We have identified that the issue was caused by a disruption in the Meta API, which resulted in missing location data. This impacted certain functionality for our customers.
We will continue to work towards a long-term solution in collaboration with Meta and will track progress through their official bug tickets.
Thank you for your patience and understanding.
INVESTIGATING
3 months ago - at 08/13/2025 05:55PM
We continue to work with Meta to resolve this matter.
INVESTIGATING
3 months ago - at 08/13/2025 02:46PM
Hearsay is currently experiencing a disruption with the Meta API. As a result, Facebook profiles enter an 'Action Required' state when the location field is enabled.
We are investigating this issue.
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