Outage in Hearsay Systems
Content approved in Supervision not updated in the Content Library
Resolved MinorIncident Report
We are currently investigating reports of Content approved in Supervision not updated in the content library, resulting in content that is approved in supervision not showing up in an end user's library.
Components affected
Hearsay Systems Compliance Hearsay Systems SocialLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/11/2025 10:43PM
There was delay in processing suggested content approvals. All outstanding tasks have been completed and statuses now reflect correctly in the content library. This incident is resolved.
MONITORING
10 months ago - at 06/11/2025 10:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 06/11/2025 08:33PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 06/11/2025 08:13PM
We are currently investigating reports of Content approved in Supervision not updated in the content library, resulting in content that is approved in supervision not showing up in an end user's library.
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