Outage in Instructure

Commons Regionalization - Content Migration (EU, Canada and APAC)

Resolved Minor
August 19, 2023 - Started 9 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently deploying the new Commons regions and performing a migration so every Commons instance is hosted from their respective areas. Some inconsistencies can be experienced within the new (EU, Canada, and APAC) regions while using Commons. Please do not make any changes (e.g. adding/updating/removing/favoriting/importing resources) to any Commons content. Such changes during this window will be lost after the transfer is complete.
Components affected
Instructure Canvas Commons Instructure ap-southeast-1 Instructure ap-southeast-2 Instructure ca-central-1 Instructure eu-central-1 Instructure eu-west-1
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/19/2023 01:28PM

The migration has been completed.

IDENTIFIED 9 months ago - at 08/19/2023 07:13AM

We are currently deploying the new Commons regions and performing a migration so every Commons instance is hosted from their respective areas. Some inconsistencies can be experienced within the new (EU, Canada, and APAC) regions while using Commons. Please do not make any changes (e.g. adding/updating/removing/favoriting/importing resources) to any Commons content. Such changes during this window will be lost after the transfer is complete.

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