Outage in INVERS

Cloudboxx (REST API) issues

Resolved Major
November 20, 2023 - Started 6 months ago - Lasted about 3 hours
Official incident page

Need to monitor INVERS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including INVERS, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with our CloudBoxx REST API (including Installer Apps). Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/20/2023 01:42PM

It's possible again to log in to FleetControl and the OneAPI with a new requested password. You might need to clear the cache of the browser before. If you have any further problems, please contact our support team.

IDENTIFIED 6 months ago - at 11/20/2023 12:38PM

The API and Installer Apps are back since a while.

IDENTIFIED 6 months ago - at 11/20/2023 12:33PM

In order to restore access to FleetControl and the OneAPI at short notice, it is necessary to reset the user's password. To do this, use the "Forgot Password?" function. We will prepare it and provide information here when it is possible.

IDENTIFIED 6 months ago - at 11/20/2023 12:08PM

We are still working on restoring the backup. The current disruption should have no impact on the customer rental process. Configuration changes, in-fleeting via SmartControl and the use of FleetControl are still affected.

IDENTIFIED 6 months ago - at 11/20/2023 11:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/20/2023 11:39AM

Rollback in progress.

IDENTIFIED 6 months ago - at 11/20/2023 11:14AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/20/2023 11:12AM

Installer Apps and some commands to CloudBoxxes are affected. We are working on a fix to the affected services.

INVESTIGATING 6 months ago - at 11/20/2023 11:05AM

We are currently experiencing issues with our CloudBoxx REST API (including Installer Apps). Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime