Outage in Later

May 6th- Instagram Reels are failing to Auto-Publish and stuck in a 'Publishing' state on the Later calendar

Resolved Major
May 06, 2024 - Started 13 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Later's teams are aware of behaviour within the Instagram API that has been causing Reels scheduled to Auto-Publish to not process correctly. This issue appears to widespread with a number of other Third-party developers reporting the same behaviour. Meta has been made aware of this and we are currently awaiting an update from them. Reels scheduled to publish via Notification are unaffected. This method will be the best workaround until expected functionality is restored.
Components affected
Later Instagram Publishing
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/07/2024 12:36PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 05/06/2024 04:52PM

Meta has acknowledged that they are aware of this issue and have a fix in development.

Instagram Reels as well as Stories with video content are still impacted by this issue and will be until Meta's fix is released throughout their API.

We are continuing to monitor for further updates and will provide updates as they are received.

INVESTIGATING 13 days ago - at 05/06/2024 01:40PM

Later's teams are aware of behaviour within the Instagram API that has been causing Reels scheduled to Auto-Publish to not process correctly. This issue appears to widespread with a number of other Third-party developers reporting the same behaviour.

Meta has been made aware of this and we are currently awaiting an update from them.

Reels scheduled to publish via Notification are unaffected. This method will be the best workaround until expected functionality is restored.

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