[MyLink] Unscheduled disturbance

Dear Customer / Partner,
We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

Dear Valued Customer / Partner,
We hope this message finds you well. We are writing to inform you about an ongoing issue that we have recently identified with the Message Search Export function on MyLINK.

Issue: We have noticed an issue with opening the excel files generated when extracting a report from the MyLINK Message Search. Our technical team is actively investigating the root cause of this problem to restore normal functionality as quickly as possible.

Impact: As a result of this issue, some users may encounter challenges accessing the data from the exported excel files.

We apologize for any inconvenience this issue may have caused and appreciate your understanding and patience as we work towards a resolution.