Outage in Link Mobility

[Turkey] Unscheduled disturbance

Resolved Minor
March 21, 2024 - Started about 2 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Turkey. Start Date & Time: 2024-03-21 19:40 CET Affected service: SMS Traffic Issue: Delayed messages / Undelivered messages Our engineers are currently investigating the incident and are in close contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/22/2024 07:54AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/22/2024 02:34AM

Dear Customer / Partner,

Please be aware that the disturbance towards Turkey has ended.

Start Date & Time: 2024-03-21 23:10 CET
End Date & Time: 2024-03-21 01:00 CET
Affected service: SMS Traffic
Issue: Delayed messages / Undelivered messages

LINK is in contact with the operator.
The impact is no longer present, and the platform will remain under close observation.
We apologize for the inconvenience caused and will provide more information when available.

INVESTIGATING about 2 months ago - at 03/21/2024 10:35PM

Dear Customer / Partner,

Please be aware that there is currently a new disturbance towards Turkey.
Start Date & Time: 2024-03-21 23:10 CET
Affected service: SMS Traffic
Issue: Delayed messages / Undelivered messages

Our engineers are currently investigating the incident and are in close contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

MONITORING about 2 months ago - at 03/21/2024 10:04PM

Dear Customer / Partner,

Please be aware that the disturbance towards Turkey has ended.

Start Date & Time: 2024-03-21 19:40 CET
End Date & Time: 2024-03-21 21:50 CET
Affected service: SMS Traffic
Issue: Delayed messages / Undelivered messages

LINK is in contact with the operator.
The impact is no longer present, and the platform will remain under close observation.
We apologize for the inconvenience caused and will provide more information when available.

INVESTIGATING about 2 months ago - at 03/21/2024 08:12PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/21/2024 07:38PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Turkey.

Start Date & Time: 2024-03-21 19:40 CET
Affected service: SMS Traffic
Issue: Delayed messages / Undelivered messages

Our engineers are currently investigating the incident and are in close contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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