Outage in Magic

Degraded Performance due to AWS Issues

Resolved Major
September 28, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue: https://downdetector.com/status/aws-amazon-web-services/
Components affected
Magic Authentication Magic API Magic Dashboard

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/28/2022 08:50PM

Latencies have returned to normal levels. We are continuing to monitor for any issues.

IDENTIFIED about 3 years ago - at 09/28/2022 08:44PM

We are currently working on a fix for this issue. Some customers may be able to log in.

IDENTIFIED about 3 years ago - at 09/28/2022 08:25PM

We are continuing to work on a fix for this issue while AWS remains down.

IDENTIFIED about 3 years ago - at 09/28/2022 05:58PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 09/28/2022 05:55PM

We are continuing to investigate current issue.

IDENTIFIED about 3 years ago - at 09/28/2022 05:26PM

We are continuing to investigate this issue. AWS Support has responded and is working on a resolution. https://health.aws.amazon.com/health/status

INVESTIGATING about 3 years ago - at 09/28/2022 05:00PM

AWS us-west-2 services appear to be down. We are engaging support.

INVESTIGATING about 3 years ago - at 09/28/2022 04:55PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 09/28/2022 04:51PM

We are currently investigating this issue: https://downdetector.com/status/aws-amazon-web-services/

Latest Magic outages

Service Interruption - 2 months ago
Newton Agent History Latency - 5 months ago
Magic is investigating an issue with Newton Agents - 5 months ago
Degraded performance on Auth and API - 9 months ago
Intermittent Errors - 11 months ago

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